If there are, the company then notifies Ally. Cobalt primarily monitors the systems to identify any security or safety risks. Cobalt keeps track of the monitoring systemĮrik Schluntz, chief technology officer at Cobalt Robotics, said the company’s monitoring platform is deeply integrated into the whole process. We're not quite there yet with the robots, but they're a great addition and an enhancement to our physical security team,” he said. Somebody has to respond in case of a medical emergency. He added that humans will always be a part of the process, however. Davis has assigned a dedicated group to track the robots' notifications and other functions on-site. The robots have also been useful in helping save lives in ways a human worker couldn’t, since they can detect elevated levels of hazardous gases and other types of infrastructure leaks, said Davis. There is a very tangible return on investment.” “These operate at one-third of the price of a security officer, Davis said. “We’re able to reduce the number of mobile patrol officers that we have in our buildings. By bringing in the robots, the company said it is not only addressing that issue but has also been able to increase overall efficiency. He added that robots are a good fit for the company as it redesigns its spaces to be more “open and frictionless.” Robots help address labor challenges, but humans still essentialĭavis brought up concerns about labor shortages, noting that the company has struggled to find enough human workers to work security jobs. That includes installing elevators that work well with the robots and putting actuators on doors so the robots can open them. The company is keeping the robots in mind as part of the reconstruction process, Davis explained. Later this year, it will be deploying Cobalt robots at its site in Lewisville, Texas, which is currently being renovated. It subsequently installed them at its office in Jacksonville, Fla. Once things opened up more, it scaled back and decided to deploy just two robots at its headquarters in Charlotte, N.C, a 26-story high-rise building in the heart of the city that employs around 2,600 people. In 2020, Ally invested in 16 robots that were deployed in various locations across the country through a robotics-as-a-service ( RaaS) model. The robots also can detect how many people are in a room and feature remote monitoring capabilities and real-time incident reporting systems. The Fremont, Calif.-based startup had just recently added temperature screening to its mobile robots in response to the pandemic. The team decided to enlist Cobalt Robotics, a provider of security robots, to help it get the job done. It needed to start offering temperature screening, masks, and other tools to help ensure that people stayed far enough apart. While Ally was just having initial discussions about bringing in automation at the time, the pandemic accelerated the company’s timeline, Davis said. That was in 2018, just a few years before the COVID-19 pandemic upended the world and forced many companies to reassess the role technology plays in their operations. “I was brought in to restructure the whole physical security program with a clean slate,” he told Robotics 24/7. When William Davis was hired to serve as Ally Financial's senior director of physical security, part of his job was to help the digital bank reevaluate how it uses technology as part of its safety systems.
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